After the Breach: Response and Recovery

By Siobhan Gorman

Siobhan Gorman is a Director in the Washington D.C. office of the Brunswick Group, where she concentrates on the Cybersecurity and Privacy Practice. She specializes in breach preparedness, breach crisis response, and thought leadership initiatives in the cybersecurity arena. She has worked on confidential cyber crises, as well as preparedness projects in the airline, automotive, and retail sectors. Prior to joining Brunswick, she had a successful career as a reporter, most recently at The Wall Street Journal. At The Journal, she covered a range of national security issues including, cybersecurity, data and privacy issues, terrorism, counter terrorism, and intelligence.

As the number of corporate data breaches continues to mount, boards and management teams around the world are justifiably concerned about the reputational risks from mishandling a breach. In the wake of a string of high-profile breaches across a range of sectors, from entertainment and health care to retail and government, it’s clear that a poorly-managed cyber crisis can result in high-profile resignations along with longer-lasting damage.

There are best-practice ways to prepare for a breach – and worst-practice ways to respond.

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