Put Digital Citizens at the Core of the Innovation Strategy

By Ramez T. Shehadi

Ramez T. Shehadi is Executive Vice President and Managing Director of Booz Allen Hamilton, MENA

Last December, the UAE (United Arab Emirates) marked its first national innovation week. The week refocused the attention of the government’s innovation value chain, challenging service providers to rethink convention in the pursuit of self-improvement. But if the UAE is to realize its smart, connected digital ambitions, it must do more to foster an ecosystem that integrates entrepreneurship and allows ground-breaking ideas to thrive alongside public services and information. 

The guiding principle must be to transform life experiences. And, in doing so, to empower the ‘digital citizen’ by creating an environment in which every man, woman and child becomes hyper-connected to their city – able to seamlessly access its services, information, and places of interest, as well as one another.

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